If you have concerns or questions that you feel are not addressed by this policy, please contact the Home Capital Group Ombudsman at the address listed below in the contacts section.
Personal information is information that is specific to you. We use it not only to identify you as our customer but also to understand your needs and how we can serve you better. This information includes, but is not limited to, your name, address, age, identification numbers (such as your SIN), income, assets, liabilities, source of funds, references as well as your financial and employment records. Personal information may also include whether or not credit was extended and to whom the information was disclosed.